CVS RESPONSE

Dear Mr. Patrick D. Guanciale:

Thank you for your complimentary remarks concerning our Newark, OH, CVS/pharmacy location. Your positive feedback was a pleasure to read.

We are always grateful when a person will take the time to comment on any aspect of our business. As you can well imagine, many of the comments we receive take the form of "constructive criticism," so it is particularly pleasing to receive comments such as yours, which in essence say, "Thanks for a job well done."

I have forwarded a copy of your e-mail to Cliff Barson, District Manager, for review. He will be sure to formally recognize Katherine (Cashier 000060) for providing you with such wonderful service.

Again, Mr. Guanciale, thank you for contacting CVS. You may rest assured that Katherine will be made aware of our appreciation as well as yours.

Sincerely,

Laura
CVS/pharmacy
Customer Relations
07529544